General Terms :: Moonystudio - rúdsport és levegősport stúdió

General Terms and Conditions

I. THE SERVICE PROVIDER

1. The lessor of the Moony Studio unmanned sports facility is Kocsány Anikó EV. (hereinafter: "Service Provider").

2. The registered office of the Service Provider: 1053 Budapest, Veres Pálné u. 14 fsz 7a

3. The postal address of the Service Provider: 1053 Budapest, Veres Pálné u. 14 fsz 7a

4. Account holder: OTP Bank Zrt. Bank account number: 11773054-07418525-00000000

5. The Service Provider (registered number: 59787512, registered on 2024.10.30, tax number: 90552544-1-41) may carry out the activity 682005 - Leasing of sports facilities, sports complexes and independent purpose units in accordance with the purpose of the law.

6. Hosting provider: DomainTank Informatikai Kft.

II. USE OF THE SERVICE

1. Our Tenant under the age of 18 may use the Studio only with the consent and under the responsibility of their legal representative.

2. The Studio is a sports facility operated without operating personnel, therefore it is essential that the Renter appears on site in a state suitable for sports, being drunk, under the influence of drugs, or having any existing acute illness is a disqualifying reason. In case of a chronic illness, please consult your doctor before starting training.

3. Moony does not assume any liability for injuries or property damage resulting from the negligence of the Renter or his/her companion. We have done everything we can to ensure that the use of the Studio is safe.

4. The Studio is an area monitored by a video camera. By placing an order, the Renter accepts that a video recording will be made of him/her and his/her companion, the sole purpose of which is to preserve the safety and integrity of the Studio and to serve as evidence in settling any possible compensation cases. The normal retention period of the recordings is 30 days, after which they will be automatically deleted. In the event of a dispute over compensation, the recordings will be kept until the compensation is settled, or in the worst case until a final court judgment is rendered.

5. Placing orders, i.e. renting the studio, is possible electronically via the website www.moonystudio.hu, by redirecting to the appointment booking and payment interface. The Service Provider does not accept orders placed by phone, fax, e-mail or letter. The Service Provider also sends information and invoices related to orders to the Tenants electronically.

6. Placing an order is subject to registration. During registration, the Tenant must provide their name, address, telephone number and e-mail address. They must accept these general terms and conditions, the data protection declaration and acknowledge the house rules. data management, House rules

7. The Service Provider is not liable for any damage resulting from incorrect or misleading data.

8. The password provided upon registration and the code sent after purchase authorizing entry to the Studio are for the person and time, do not pass them on to a third party. If you do, the Service Provider is not responsible for any damage that may occur.

9. The purchase of the product(s) entitles the Renter to use the Studio and its equipment in the reserved time slot, in accordance with the product specifications. The time slots are 90 minutes, at the end of which the Renter must leave the Studio.

10. After selecting the time and product(s), you will be redirected to the payment page. Payment can only be made via an online payment system, with a bank card. The service provider does not receive bank card details!

11. Online bank card payments are made through the Barion system. The bank card details are not received by the Service Provider. The service provider, Barion Payment Zrt., is an institution under the supervision of the Hungarian National Bank, its license number: H-EN-I-1064/2013.

12. The confirmation sent electronically includes the date and time of the rental, the payment method, the value of the order, the name and quantity of the product(s), the Lessee's data and the information necessary to enter the Studio. Before placing the order, the Lessee has the opportunity to modify the data provided during registration by overwriting and recording the modified data.

13. The Service Provider issues an electronic invoice for the service used within 8 days, which is sent by e-mail to the e-mail address provided during registration.

14. The language of the contract is Hungarian. The order is considered an unsigned contract concluded online, the content of which is filed, archived and subsequently accessible and searchable.

15. The prices on the www.moonystudio.hu website are in HUF, gross prices, but do not include VAT due to the Service Provider's tax exemption.

16. The Renter is entitled to terminate the contract if the Service Provider has refused to perform the contract. The impossibility of performance terminates the contract. In the event of impossibility of performance, the Service Provider shall inform the Renter thereof immediately and a) offer another date b) if the Renter prefers, the prepaid consideration shall be refunded within 14 days of the notification at the latest. The Renter shall not be charged any additional costs in connection with the refund.

17. The Service Provider will do everything in its power to maintain the accuracy of the information on the website and to update the available free time slots. However, at the moment of conclusion of the contract, due to the activities of the Service Provider's commercial partner, as a third party other than the Service Provider, the performance may become impossible for a reason that was not foreseeable by the Service Provider. However, the occurrence of this impossibility does not make the Service Provider's offer suitable for misleading the Renter, since the Service Provider acted to the best of its knowledge regarding the availability data when making the offer.

18. The Renter may also exercise his right of termination in the period between the date of conclusion of the contract and the day before receipt of the product. In this case, the purchase price already paid will be refunded, minus bank charges.

19. In the event of termination within 24 hours prior to the booked date, the purchase price paid will not be refunded!

20. It is possible to change the booked time to a limited extent depending on the availability. To do this, please send us an email indicating the time you wish to change and the new time.

21. The date of performance is the date of entry into the Studio.

22. The Service Provider requires compensation for damages resulting from improper use of the Studio. The conditions for proper use are contained in the House Rules. Therefore, it is important that you do not transfer the purchased time to a third party, because you will also be liable for any damage caused by them.

23. The Service Provider does everything possible to ensure that the data displayed on its pages (price, availability, description of products, etc.) are as accurate as possible. An obviously incorrect price resulting from a system error does not qualify as an invitation to make an offer. The Service Provider is liable for any errors that may occur in accordance with the provisions of Government Decree 45/2014. (II. 26.) and the Civil Code.

24. You may only use the Studio in accordance with the reserved product. Booking a dance class does not entitle you to use the pole and aerial gymnastics equipment! If the Tenant does not use the room as booked, he/she may be excluded from future service.

25. Anyone who intentionally damages the Studio's equipment, who steals anything from it, who does not leave the Studio at the end of the booked time slot and thus prevents the next Tenant from exercising their rights, or who violates the House Rules with his/her behavior may be excluded from further service.

III. OTHER PROVISIONS

1. Criticisms and other related opinions about the Studio always reflect the users' point of view, and the Service Provider is not responsible for their content. The Service Provider reserves the right to delete opinions that violate public taste, business interests or the law.

2. If you have any questions or comments regarding your order, please contact us at info@moonystudio.hu or during opening hours at +36 70/280 8554. Messages sent through other channels cannot be considered contact!

3. Consumer complaints are handled in writing or by phone at info@moonystudio.hu or during opening hours at +36 70/280-8554.

4. The consumer may use the online dispute resolution platform available at https://ec.europa.eu/odr to resolve consumer disputes out of court.

5. He may initiate proceedings before a conciliation body for the simple, quick, out-of-court settlement of disputes (consumer disputes) arising against the Service Provider. The competent conciliation body according to the registered office of the Service Provider is: Budapesti Békéltető Testület; 1016 Budapest, Krisztina körút 99. III. emelet 310.; mailing address: 1253 Budapest, Pf.:10.

6. If conciliation proceedings are not possible, the disputed matters shall be submitted to the Budapest Court for resolution. The Customer/Buyer, who is a consumer under the Civil Code, is entitled to enforce his/her claim arising from a consumer dispute before the court in civil proceedings in accordance with the provisions of Act V of 2013 on the Civil Code and Act CXXX of 2016 on the Code of Civil Procedure.

Valid: from 05 May 2025 until revocation and/or amendment. Its provisions shall only apply to contracts concluded after its entry into force; the provisions of the general terms and conditions prior to its entry into force shall govern previous contracts.

General Terms and Conditions till 04-05-2025